[Screenshot 1: Account Detail View - Showing Client Acceptance Forms tab with count indicator]
Accessing Client Acceptance Forms
Navigation Path
Navigate to Clients > Accounts
Select the Account you want to work with
Click on the Client Acceptance Forms tab
The tab label shows the count of forms associated with the account (e.g., "Client Acceptance Forms (1)").
Client Acceptance Forms List View
[Screenshot 2: Client Acceptance Forms Tab - Table showing forms with Status, Object Company Name, Last Updated By, and Last Updated columns]
List Features
Search bar: Find forms by company name
Filters button: Refine the list by status or other criteria
Create Client Acceptance Form button: Start a new assessment (top right)
Pagination controls: Navigate through multiple forms
Table Columns
Status: Current form status (Draft, Complete, Approved, etc.)
Object Company Name: The Object Company being assessed
Last Updated By: User who last modified the form (with avatar)
Last Updated: Timestamp of most recent changes
Creating a New Client Acceptance Form
Step-by-Step Process
Access Creation
Click "+ Create Client Acceptance Form" button
Selection modal opens
Select Object Company
Choose which Object Company within the Account to assess
Only Object Companies associated with this Account are available
Form Creation
System creates the form and opens it for completion
Form starts with 0% completion
Status begins as "Draft"
Note: You can only create Client Acceptance Forms for Object Companies that are already associated with the Account.
Understanding the Form Structure
[Screenshot 3: Client Acceptance Form Detail - Showing form header with Account, Object Company, templates used, Status, and Risk Level]
Form Header Information
Client Acceptance Form Information Card
Account: The account this form belongs to (clickable link)
Object Company: The company being assessed (clickable link)
Client Acceptance Form: Template version being used (e.g., "Standard CAF Template v1.0")
Object Company Risk Assessment: Template for OC risk (e.g., "Standard OC Risk Assessment v1.0")
Client Risk Assessment: Template for client risk (e.g., "Standard Client Risk Assessment v1.0")
Status: Current form status (Draft, Complete, etc.)
Risk Level: Overall risk assessment (Not assessed, Low, Medium, High)
Audit Information Card
Created: When the form was created
Created By: User who created the form (with avatar)
Last Updated: Most recent modification timestamp
Last Updated By: User who last made changes (with avatar)
Approved: Approval status
Approved By: Who approved the form (when applicable)
Auto-Saving Feature
Green indicator: "Auto-saving" with "Last saved X days/hours ago"
Forms save automatically as you work
No need to manually save the entire form
Reduces risk of losing work
The Three Main Tabs
[Screenshot 4: Form Tabs - Showing Client Acceptance Form, Object Company Risk Assessment, and Client Risk Assessment tabs with completion percentages]
Each form consists of three main assessment components:
1. Client Acceptance Form Tab
Contains sections for evaluating the client relationship and gathering essential information about services, structure, and compliance requirements.
2. Object Company Risk Assessment Tab
Evaluates various risk categories specific to the Object Company based on your organisation's risk framework and assessment criteria.
3. Client Risk Assessment Tab
Focuses on client-level risk factors and compliance considerations from the broader client relationship perspective.
Each tab shows a completion percentage indicating how much of that assessment component has been completed.
Completing Form Sections
[Screenshot 5: Expanded Section - Services section showing collapsible format with required fields and Save Section button]
[Screenshot 6: Risk Assessment Section - Money Laundering section expanded with multiple required questions]
Section Structure
Collapsible Sections
Each main topic is a collapsible section
Click section header to expand and view questions
"Required: X/X" indicator shows how many fields must be completed
Arrow icon indicates expandable/collapsible state
Question Fields
Questions are displayed as statements or prompts
Required fields marked with asterisk (*)
Various input types:
Text fields for short answers
Text areas for longer responses
Dropdown menus for selections
Radio buttons or checkboxes for yes/no questions
Save Section Button
Blue "Save Section" button appears at the bottom of each section
Click to save that specific section's data
Works in conjunction with auto-save for data security
Completing Sections Efficiently
Expand a section by clicking its header
Read each question carefully
Complete required fields (marked with *)
Fill optional fields as relevant
Click "Save Section" when complete
Move to next section and repeat
Required Field Indicators
Each section shows completion status:
Required: 0/3 - None of 3 required fields completed
Required: 1/3 - One of 3 required fields completed
Required: 3/3 - All required fields completed ✓
The section header changes color or styling when all required fields are complete.
Working with Form Questions
[Screenshot 7: Risk Assessment Section - Showing question format with various input types]
Understanding Question Types
Client Acceptance Forms contain various types of questions designed to gather comprehensive assessment information.
Text Input Fields
Short text fields for brief answers (names, dates, references)
Text areas for detailed explanations and documentation
Provide thorough responses that document your assessment rationale
Dropdown Selections
Pre-defined answer options
Select the most appropriate response from available choices
Common for yes/no questions or multiple choice selections
Required vs Optional Fields
Required fields marked with asterisk (*)
Must be completed before section can be finalized
Optional fields can be completed as relevant to the assessment
Question Response Best Practices
Provide Complete Answers
Brief answers may not satisfy compliance requirements
Document your reasoning and evidence
Reference source documents where applicable
Be Consistent
Ensure responses align across related questions
Cross-check answers between different tabs
Maintain consistency in risk assessments
Document Thoroughly
Future reviewers and regulators will read your responses
Explain your decision-making process
Include relevant context that supports your assessment
Form Completion Workflow
Recommended Approach
Start with Client Acceptance Form tab
Complete Services section first
Work through Basic Information
Document structure and relationships
Complete transaction and regulatory sections
Move to Object Company Risk Assessment
Assess each risk category systematically
Document risk appetite alignment
Provide thorough responses for high-risk areas
Save each section as you complete it
Finish with Client Risk Assessment
Evaluate client-level risk factors
Cross-reference with Object Company assessment
Ensure consistency across both assessments
Review completion percentages
Check each tab shows 100% or expected completion
Review any incomplete sections
Verify all required fields are filled
Saving Your Work
Auto-Save
Form automatically saves as you work
Look for green "Auto-saving" indicator
Shows "Last saved X time ago"
Section Save
Click "Save Section" after completing each section
Provides confirmation that section data is saved
Recommended practice even with auto-save active
Draft Status
Forms remain in "Draft" status during completion
Can exit and return to continue work
Progress is preserved
Navigating Between Forms
From the List View
Click on any form row to open that form
Use search to find specific company forms
Filter by status to see drafts, complete, or approved forms
Within a Form
Use tabs to switch between assessment components
Click Account or Object Company links in header to navigate to those records
Use browser back button or breadcrumb navigation to return to list
Form Status Management
Status Progression
Draft: Form is being completed
Complete: All required sections finished (presumably)
Approved: Form has been reviewed and approved (presumably)
Note: The exact status workflow may depend on your organisation's configuration and approval processes.
Risk Level Assessment
Not assessed: Form incomplete or risk not yet determined
Low: Minimal risk factors identified
Medium: Some risk factors requiring monitoring
High: Significant risk factors requiring enhanced oversight
The Risk Level updates based on responses throughout the form.